Question to the registry management
Why is the address on the magazine printed in size 5 font that seriously needs a magnifying glass to read. And to add to the difficulty, it's printed in black letters on a grey background
I haven't received two of the last 3 publications. I wrote to the registry once and received a replacement but asked for the label to be changed. I didn't receive a response
Have a look at the label below and see if you can find the address. Very difficult
I just received the current issue today. I am honestly surprised it got to me
Being in Australia, the magazine is the only value I receive from my membership. So if the registry cannot get the mailing house to improve their service, we (subscribers from aboard) need to be told so we make a decision to renew or not
Thanks in advance
Mailing label concern. Can the registry take this seriously
-
- Classifieds Moderator
- Posts: 549
- Joined: Thu Mar 27, 2008 12:39 pm
- Location: Austrailia
-
- 356 Fan
- Posts: 527
- Joined: Tue Mar 15, 2011 11:52 pm
- Location: Renton, Washington
Re: Mailing label concern. Can the registry take this seriou
20 years ago, I would have chuckled at this !!
My eyes are not what they used to be...and I think 98% of this group would agree with Mr. Dous. Big text is a good thing for our aging demographic.
My eyes are not what they used to be...and I think 98% of this group would agree with Mr. Dous. Big text is a good thing for our aging demographic.
- Gordon Maltby
- Registry Hall of Fame
- Posts: 377
- Joined: Mon Mar 17, 2008 11:45 am
- Location: Twin cities
- Contact:
Re: Mailing label concern. Can the registry take this seriou
Mr. Dous,
Of course we take what you say seriously. Consider, however, that thousands of our magazines and others from the same printer, including Excellence and Panorama, are mailed in a similar way. Also consider that the label text is not meant to be read by you. You already know who you are and where you live. The bar code is what speeds it on its way through the automated systems. The semi-opaque band on the polybag and the inkjet size and font are standard and get the job done for pretty much everyone else.
The fact that a member has not received a magazine almost always stems from problems at the downstream end of the mail system; in other words in your case, somewhere in Australia. The problem you describe is not widespread.
To you, of course, it's a big deal and we hope to address (no pun intended) your concern. We will replace your magazine and we will also ask the printer to increase the size of the font. It may or may not be possible, but we will ask the question.
Of course we take what you say seriously. Consider, however, that thousands of our magazines and others from the same printer, including Excellence and Panorama, are mailed in a similar way. Also consider that the label text is not meant to be read by you. You already know who you are and where you live. The bar code is what speeds it on its way through the automated systems. The semi-opaque band on the polybag and the inkjet size and font are standard and get the job done for pretty much everyone else.
The fact that a member has not received a magazine almost always stems from problems at the downstream end of the mail system; in other words in your case, somewhere in Australia. The problem you describe is not widespread.
To you, of course, it's a big deal and we hope to address (no pun intended) your concern. We will replace your magazine and we will also ask the printer to increase the size of the font. It may or may not be possible, but we will ask the question.
-
- Classifieds Moderator
- Posts: 549
- Joined: Thu Mar 27, 2008 12:39 pm
- Location: Austrailia
Re: Mailing label concern. Can the registry take this seriou
Hi Gordon
Thank you for the reply
I wasn't referring to myself not being able to read the label, as you said, I don't need to
It's about the mailing system not recognising the shipping address
Anyway, you addressed my concerns already
Thanks again
Thank you for the reply
I wasn't referring to myself not being able to read the label, as you said, I don't need to
It's about the mailing system not recognising the shipping address
Anyway, you addressed my concerns already
Thanks again