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Travel Assistance Network problem

Posted: Sun Aug 04, 2019 1:11 pm
by Douglas Madsen
My map location as listed in the TAM is 350 miles south of my location. I have attempted to correct the information to no avail.
I also see that my neighbor (one mile away) is listed as 150 miles East of here. How may the locations be corrected?
Doug

Re: Travel Assistance Network problem

Posted: Tue Aug 06, 2019 2:06 pm
by Wes Bender
I have a related issue. The location is fine, but I changed my phone number several months ago in my TAN info, but the TAN still shows the old, disconnected one.

Re: Travel Assistance Network problem

Posted: Wed Aug 07, 2019 11:26 pm
by Curt Dansby
Hi Guys
The Interactive map I created does not link to your updated info if you change it in the TAN directory. We are working on a yearly prompt for people to update info but I don't think there is a way to have that auto correct with Google maps( I have to input changes manually)

Doug- your avatar says Heath but your mailing address in the system is Rockwall ( I am assuming you moved). I changed the location and you now show up outside of Dallas( I hope that does not make you a Cowboys fan).

Wes -You were not in the interactive map and you are now but. I have a number for you that ends in 93 everywhere I look. If that is not correct e-mail me the correct one and I will revise. I may need it myself - if I break down in Sanders in October will you bring me parts?

Curt

Re: Travel Assistance Network problem

Posted: Thu Aug 08, 2019 6:18 am
by Douglas Madsen
Curt.
Thank You. I live in Town of Heath which is in county of Rockwall. The same postal code for both.
Once again, Thanks
Doug

Re: Travel Assistance Network problem

Posted: Thu Aug 08, 2019 2:39 pm
by Wes Bender
Hi Curt -

Yup, I'll bring what I can. The distance I have to drive to Sanders will depend upon how late in October though. Early, I'm in Alpine. Late in Green Valley. The Alpine arrow is good, but there is a problem with the phone number if you click on my Green Valley arrow. It still shows the old -3581 number. The correct number for both locations is my cell, -3393.

Thanks for your work in keeping the TAN functional.

Re: Travel Assistance Network problem

Posted: Thu Aug 08, 2019 2:56 pm
by Curt Dansby
Did not understand you had two locations.

Fixed now.

I will have to play with the downloadable files to remember how to re-load so those are not fixed yet.

Curt