Anybody from the St Louis area going to Stoddard? I may need to have a pair of 911 bumpers transported from Stoddard to the St Louis area. They are big and bulky and I can wrap them in bubble wrap if that will help...
Contact me off line if you can help, thanks!
Ken Daugherty
kend356@insightbb.com
Post generated using Mail2Forum via email.
Stoddard,
-
Greg Spreeman
- 356 Fan
- Posts: 777
- Joined: Fri Mar 14, 2008 9:47 pm
- Location: South Orange NJ
Actually, if somebody is going to Stoddard, please stop by their customer service department and show them how to return a phone call or an email. I have some parts on back order, sent an email...no response, left 2 voicemails...no response. Stoddard is great when parts are in stock. When parts are backordered I can't get a response from anyone over there. And, since it's happened so often I don't mind pointing out that Maurice Lafond is among those I've emailed and left voicemails for who can't seem figure out how to pick up the phone or hit the "reply" button on their email program. Not only Maurice but also whoever checks their "customer service" email inbox.
Whoever has contacts in Stoddard needs to pass it on to their ownership that their customer service needs some serious attention.
Whoever has contacts in Stoddard needs to pass it on to their ownership that their customer service needs some serious attention.
Greg Spreeman
1965 356SC Coupe
1964 356C Coupe
2001 996 Cabriolet
Gone but not forgotten:
1970 914
1965 356C Sunroof Coupe
1989 911 Carerra
1965 356SC Coupe
1964 356C Coupe
2001 996 Cabriolet
Gone but not forgotten:
1970 914
1965 356C Sunroof Coupe
1989 911 Carerra
-
Robert Harrington
- 356 Fan
- Posts: 97
- Joined: Mon Apr 21, 2008 4:33 pm
- Location: Fort Worth Texas
Stoddard,
this seems rather unusual. Stoddard Cars has been around for over 30 years
or more with very good service, genuine OEM and very good reproduction
parts. I have always found them quite helpful and professional, and as well
I would say this pretty much applies to all the vendors that advertise and
participate in the Registry. My thanks to all of them...
Robert Harrington
----- Original Message -----
From: "Greg Spreeman" <gspreeman@hotmail.com>
To: <356talk@356registry.com>
Sent: Thursday, June 12, 2008 9:30 PM
Subject: [356Talk] Stoddard,
or more with very good service, genuine OEM and very good reproduction
parts. I have always found them quite helpful and professional, and as well
I would say this pretty much applies to all the vendors that advertise and
participate in the Registry. My thanks to all of them...
Robert Harrington
----- Original Message -----
From: "Greg Spreeman" <gspreeman@hotmail.com>
To: <356talk@356registry.com>
Sent: Thursday, June 12, 2008 9:30 PM
Subject: [356Talk] Stoddard,
Post generated using Mail2Forum via email.Actually, if somebody is going to Stoddard, please stop by their customer
service department and show them how to return a phone call or an email. I
have some parts on back order, sent an email...no response, left 2
voicemails...no response. Stoddard is great when parts are in stock. When
parts are backordered I can't get a response from anyone over there. And,
since it's happened so often I don't mind pointing out that Maurice Lafond
is among those I've emailed and left voicemails for who can't seem figure
out how to pick up the phone or hit the "reply" button on their email
program. Not only Maurice but also whoever checks their "customer service"
email inbox.
Whoever has contacts in Stoddard needs to pass it on to their ownership
that their customer service needs some serious attention.
------------------------
Greg Spreeman
1965 356SC Coupe
Robert Harrington